guest service

The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s...

About the Role We are looking for a French-Speaking STR Specialist to support the day-to-day operations of our short-term rental portfolio. The ideal candidate is fluent in French and English, highly organized, and experienced in guest communication and property management operations. Key Responsibilities • Communicate with guests in French and English...

Location: San Cristóbal, Galápagos (or hybrid with a home office + regular operational presence in Galapagos) Reports to: General Manager Position Type: Salaried | Full-Time Starting Salary: USD $1,400–$2,000 per month, depending on experience and qualifications. About Galakiwi Galakiwi creates small-group adventure tours throughout the Galápagos...

The Butler owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding...

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience. Key Responsibilities • Respond to traveler inquiries and provide assistance across...

Descripción del puesto Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to...

Descripción del puesto Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to...