Job Summary:
We're looking for an experienced System Administrator to manage and support client IT infrastructure, including servers, networks, cloud platforms, and end-user devices.
Key Responsibilities:
Support and troubleshoot Microsoft Azure, Office 365, Share Point, and other cloud platforms.
Troubleshoot issues with antivirus, malware, and security platforms.
Manage user accounts, file servers, VPNs, and network devices.
Perform server setup, upgrades, and performance tuning.
Troubleshoot Windows and Mac OS environments.
Provide user support via email and phone.
Document configurations and procedures.
Participate in on-call rotation and scheduled weekend shifts as needed.
Qualifications:
Bachelor's Degree in IT, Computer Engineering, or related field.
2-6 years of relevant experience, preferably in an MSP environment.
Strong English communication skills (written and verbal).
Proficiency in Windows OS; Mac OS knowledge is a plus.
Familiarity with Microsoft Azure, Office 365, SharePoint, and ConnectWise.
Certifications (Microsoft, Cisco, Symantec) are a plus.
Willingness to work EST Hours.
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