WindshieldHUB is one of the fastest-growing on-demand service platforms in the United States, specializing in auto glass repair and replacement. We take pride in combining advanced technology with a human touch to
deliver a seamless customer experience nationwide. With over 1 million customers served, we continue to grow by investing in people who are passionate about making a difference.
What We're Looking For
We are seeking fluent English-speaking Customer Service Representatives based anywhere in Ecuador.
As the face of WindshieldHUB, you'll help customers across the U.S. with inquiries, service scheduling, and support. This is a virtual work position, but professionalism, communication, and customer satisfaction are expected at the highest level.
Key Responsibilities
- Handle inbound and outbound customer calls with a high level of accuracy and empathy.
- Guide customers through the booking process and answer service-related question
- Resolve issues or escalate when necessary using established protocols.
- Assist customers with navigating our website and digital tools.
- Manage time effectively while meeting key performance indicators (KPIs).
- Work in coordination with internal departments to support customer needs.
- Deliver a service experience that promotes brand loyalty.
- Minimum 2 years of experience in a customer service role.
- Fluency in English (C1 or C2 level required).
- Prior experience virtual home in a customer-facing role.
- Familiarity with CRMs or customer support platforms (Zendesk, Freshdesk,
- etc.).
- A strong work ethic, punctuality, and organizational skills.
- High-speed internet, a reliable desktop or laptop, and a noise-canceling
- headset.
- A quiet and dedicated workspace at home to handle calls without
- interruptions.
- Availability for morning, afternoon, or evening shifts, including weekends if
- needed.
- Weekly pay in USD.
- Fully Virtual work — no commuting.
- Paid training and continuous development opportunities.
- A positive and collaborative team environment.
- The opportunity to grow with a U.S.-based company expanding globally.
We're not just hiring a voice — we're hiring the future of our customer experience.If you are committed, tech-savvy, and ready to bring your best energy to a fast-paced role, apply now and take the first step in building your career with WindshieldHUB.
Equal Opportunity
WindshieldHUB is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
-
Customer Service Representative
hace 1 mes
Guayaquil, Provincia del Guayas WE CARE Insurance $7.200 - $39.000 per yearAtención al cliente remoto a tiempo completo, con salario de $600/mes y bono. · Atención al cliente · Atención a agentes/prestamistas · Gestión de aseguradoras/agentes · Entrada/edición/organización de datos · Marketing · Ventas · Trabajo de secretaría · ...
-
Virtual Customer Service Representative
hace 2 meses
Guayaquil WindshieldHUB Full time$20.000 - $60.000 per yearWe are seeking fluent English-speaking Customer Service Representatives based anywhere in Ecuador. As the face of WindshieldHUB, you'll help customers across the U.S. with inquiries, service scheduling, and support. · Handle inbound and outbound customer calls with a high level o ...
-
Customer Service Representative
hace 1 semana
Guayaquil We Care Insurance $7.200 - $31.200 per yearPuesto de Atención al Cliente Remoto a Tiempo Completo- Salario: $600/mes y bono- Horario: 5 días a la semana- Horario regular: Martes-Viernes: 11:*****:00 y Sábado: 10:*****:00Requisitos:- Dominio del inglés para poder realizar y recibir llamadas con los clientes. · - Disponer d ...
-
Customer Service Representative
hace 2 meses
Guayaquil WindshieldHUB $30.000 - $60.000 per yearCustomer Service Representative for WindshieldHUB, a fast-growing on-demand service platform in the US, seeking fluent English-speaking reps based in Ecuador to handle customer inquiries and support. · Handle inbound and outbound customer calls with accuracy and empathy · Guide c ...
-
Customer Service Representative
hace 2 meses
Guayaquil WindshieldHUB $15.000 - $25.000 per yearProvide top-quality customer service, actively listen to clients' inquiries and complaints, and increase brand value through every interaction. · Deal with inbound Customer Service and business support calls with quality responses and volume · Display positive energy and stay mot ...
-
Customer Service Representative
hace 1 mes
Guayaquil Scale Up Recruiting Partners $30.000 - $60.000 per yearWe're looking for a friendly, organized, and proactive Customer Service Representative who enjoys helping customers and managing multiple communication channels. · Advanced English proficiency (C2) – written and spoken. · 2+ years of customer service experience. · Experience hand ...
-
customer service importaciones fcl
hace 2 meses
Guayaquil CRAFT $250.000 - $400.000 per yearCoordinar la recepción de las nuevas instrucciones de embarque, realizar la verificación de la información básica y obligatoria. Enviar la SI al agente con los datos completos y realizar el seguimiento constante hasta la confirmación del embarque.Prestar atención al Incoterm para ...
-
Remote Customer Service Representative
hace 2 meses
Guayaquil WindshieldHUB Full time$30.000 - $60.000 per yearWe are seeking fluent English-speaking Customer Service Representatives based anywhere in Ecuador. As the face of WindshieldHUB, you'll help customers across the U.S. with inquiries, service scheduling, and support. · Handle inbound and outbound customer calls with a high level o ...
-
Guayaquil WellBefore $600 - $800We're Hiring: Customer Success Representative E-commerce (100% Remote) · Are you a proactive, detail-driven support pro who thrives in fast-paced environments? We're looking for someone who's not just answering tickets — but going the extra mile for customers and delivering real ...
-
Customer Service Representative
hace 1 día
Guayaquil Windshieldhub $400 - $800 per yearJob descriptionWindshieldHUB is one of the fastest-growing on-demand services in the US. · We take pride in providing best-in-class customer service to our clients with a strong vision and tradition. · The role of a Customer Service Representative includes providing top-quality c ...
-
Remote Customer Service Representative
hace 6 días
Guayaquil Windshieldhub $15.000 - $30.000 per yearAbout WindshieldHUBWindshieldHUB is one of the fastest-growing on-demand service platforms in the United States, specializing in auto glass repair and replacement. · We take pride in combining advanced technology with a human touch todeliver a seamless customer experience nationw ...
-
Asistente de Pricing
hace 7 horas
Guayas Empresa comercio exterior Full time$120.000 - $240.000 per yearMás de 50 años de experiencia en agenciamiento aduanero, brindando servicios y asesoría en comercio exterior con certificaciones ISO y BASC. · ...
-
analista de pricing lcl
hace 2 meses
Guayaquil CRAFTAnalista de pricing LCL responsable de garantizar la rentabilidad y eficiencia del producto mediante la gestión integral de tarifas marítimas y la generación de herramientas analíticas. · Negociar directamente con navieras locales los niveles de flete FCL aplicables a consolidaci ...
-
Pasante Para Semilleros
hace 6 días
Guayaquil, Guayas, Ecuador Agunsa $5.000 - $15.000 per yearEstamos buscando a un Pasante de Customer Service que se una a nuestro equipo en Guayaquil. · ...
-
Key Account Representative
hace 1 mes
Guayaquil Bayer Full time$40.000 - $80.000 per yearKey Account Representative at Bayer in Guayaquil, Ecuador. Ever feel burnt out by bureaucracy? Us too. That's why we're changing the way we work— for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO w ...
-
analista de pricing lcl
hace 2 meses
Guayaquil, Guayas CRAFTAnalista de pricing LCL para garantizar la rentabilidad y eficiencia del producto mediante la gestión integral de tarifas marítimas y la generación de herramientas analíticas. · Negociar con navieras locales los niveles de flete FCL aplicables a consolidaciones LCL. · Comparar y ...
-
Sea Logistics Customer Care Manager
hace 2 semanas
Guayaquil Kuehne+Nagel $70.000 - $85.000 per year+ Lead, guide, and optimize local Customer Care Location teams to deliver customer excellence+ Drive customer engagement through high service quality+ Manage local sales activities to achieve business objectives+ Ensure continuous improvement of process controls+ Enhance customer ...
-
Marketing Lead
hace 2 meses
Guayaquil Inproel S.A. $30.000 - $90.000 per yearThis is a full-time hybrid role for a Marketing Lead based in Guayaquil. The Marketing Lead will be responsible for developing and implementing marketing strategies, conducting market research, overseeing sales initiatives, and ensuring high-quality customer service. · Developing ...
-
Terminal Operations Coordinator
hace 1 mes
Guayaquil World Fuel Services $15.000 - $30.000 per yearBe part of a global energy leader, work in a collaborative, fast-paced environment, make a real impact on fuel logistics and customer satisfaction. · Welcome visitors and coordinate meetings with clients and vendors · Support Oracle tasks to ensure timely invoicing and fuel deliv ...
-
Administrative Assistant
hace 1 mes
Guayaquil APS Ecuador $30.000 - $60.000 per yearWe are seeking a proactive Administrative Assistant to oversee all daily bookkeeping functions, manage collections and partner billing, and handle operational administrative tasks. · Record and monitor daily transactions, including payments, invoices, and collections. · Manage cu ...
-
Terminal Operations Coordinator
hace 1 mes
Guayaquil World Kinect Full time$15.000 - $25.000 per yearJoin our dynamic team and play a key role in supporting fuel operations and customer service across the region. · Welcome visitors and coordinate meetings with clients and vendors · Support Oracle tasks to ensure timely invoicing and fuel delivery · Monitor dispatches and resolve ...
