Welcome to a team with a clear purpose: "TRANSFORM people's lives by being the most reliable TECHNOLOGICAL ally" What will you find?
*Technical and personal challenges that will keep you in constant growth.
*A connected team focused on your physical and mental well-being.
*A culture of continuous improvement — fresh, collaborative, and full of learning opportunities with people always willing to support you.
*KaizenHub, a program designed to boost your talents through feedback, mentoring, and coaching with Sofka U. It'll be both a challenge and a game *Programs like Happy Kaizen and WeSofka that take care of your physical and emotional well-being.
What are we looking for?
A Business Analyst with solid experience in the health insurance sector.
This role is key to bridging business needs with technology delivery — ensuring alignment, clarity, and value creation across projects.
Your mission will be to act as the connection point between business stakeholders and technical teams, translating requirements into meaningful, high-impact deliverables.
You'll analyze and document processes, user stories and functional requirements, while collaborating closely with Agile teams to drive efficiency and continuous improvement.
Responsibilities-Act as liaison between business stakeholders and technical teams, ensuring requirements are accurately captured and translated into deliverables.- Analyze and document processes, user stories, and functional requirements to support business objectives.
- Support testing activities, including test case review, execution, and defect tracking.
- Prepare and maintain project status reports using Microsoft Project and other reporting tools.
- Collaborate in Agile ceremonies (planning, refinement, reviews, retrospectives) within a Scrum Team.
- Design process flows, wireframes, and mockups using appropriate tools to communicate requirements and proposed solutions.
- Contribute to continuous improvement of processes, ensuring alignment with best practices in service analysis and project delivery.
*Strong knowledge of Agile methodologies.
*Understanding of business processes and testing support.
*Proficiency with Microsoft Project for project progress reporting.
*Familiarity with mockup and flowcharting tools (e.g., Figma, Balsamiq, Lucidchart, Visio).
*Bilingual (Spanish–English) communication skills.
*Knowledge of Azure DevOps.
ConditionsPermanent contract — we want long-term relationships and for you to be part of our family for years to come Looking for professional growth?
At Sofka, we offer a complete learning ecosystem with multiple tools to help you close skill gaps and boost your career.
You decide how you want to grow-
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