The TD SYNNEX difference is in our people. Every day customers like Best Buy, CDW, Office Depot, etc... depend on us to help them cost-effectively support the technology needs of end users of all sizes, including small- and medium-sized businesses, large enterprises, educational institutions, government agencies, and consumers.
Job Description
As a Technical Account Manager at TD SYNNEX, you will be working closely with our sales teams and partners to provide pre-sales technical support and solutions expertise on the Cisco product portfolio. Your responsibilities will include staying current with vendor-specific technical certifications, providing phone support, and developing tactical plans to support key initiatives.
Main Tasks:
- Configure Basic/Mid-level Configurations
- Analyze and triage requests
- Interface with vendors and partners
- Organize, prioritize, and accomplish multiple tasks
- Data Sheet reviews & Research
Requirements:
- Able to build solid, effective working relationships with others
- Able to constructively work under stress and pressure when faced with high workloads and deadlines
- Able to create and conduct formal presentations
- Able to express ideas clearly and convey necessary information
- Able to use relevant computer system applications at a basic level
Preferred Qualifications:
- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive
- Possesses strong organizational and time management skills, driving tasks to completion
- Able to use relevant computer system applications at an intermediate level
- Minimum of 1 year pre-sales support and marketing experience working directly with customers
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle
- Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program
$75,000 - $100,000 per year, depending on location and experience
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