Bilingual Patient Services Representative

Hace 2 días

Guayaquil, Ecuador American Call Center Jornada completa
Descripción del puesto

WE ARE HIRING: PATIENT SERVICES REPRESENTATIVE

About the Role:

As a Patient Services Represenrative, you will be responsible for gathering and verifying patient information, processing referrals, and supporting a smooth onboarding experience for patients.

You'll be part of ACC’s bilingual team supporting a U.S.-based healthcare client, using internal systems while maintaining high standards of quality, accuracy, and customer service.

Location: Guayaquil

Work Mode: On-site

Requirements:

  • English level B2+ or higher.
  • Previous healthcare experience is a plus (patient intake, referrals, medical offices, insurance verification, healthcare customer service, or related fields).
  • Strong communication and customer service skills.
  • Excellent attention to detail, organization, and professionalism with confidential information.

What We Offer:

  • Competitive salary + bilingual bonus
  • Social and corporate benefits package
  • Training and professional development opportunities

Schedule: Monday through Friday

Shifts: Morning

Apply Now: Send your CV to [email protected] with the subject 'Patient Services Representative - GYE'

Requisitos