Senior Executive Assistant

🌟 Exciting Remote Opportunity We're Hiring a Senior Executive Assistant 🌟 Are you an operationally sharp, assertive, and detail-oriented professional with exceptional communication skills? We are seeking a Senior Executive Assistant based in Ecuador to streamline operations and take ownership of administrative and billing workflows for a fast-growing US-based home services company 🚨 IMPORTANT
- Watch this quick Loom video on how to get hired: 🔗 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. 🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH. 📋 Job Details at a Glance
• Job Title: Senior Executive Assistant
• Job ID: IOHMST8
• Industry: Home Services
•

Location:
Ecuador
• Job Status: Full Time
• Work Schedule: Monday to Friday, flexible within 8:00 AM to 5:00 PM (EST)
•

Salary:
$2,000 – $3,000 USD / month
• Target Start Date: ASAP 🏢 About the Client Our client is a successful, profitable, and fast-growing home services company based in Maryland, USA. Having been in business for 9 years, they pride themselves on quality service. Currently, the founder is the primary bottleneck for client-facing interactions. They are looking for a proactive, sharp, and highly organized Executive Assistant to step in, streamline their operations, and take ownership of their administrative and billing workflows. 💼

About the Role
We are seeking an Executive Assistant who is a master of organization and assertive yet professional communication. Your number one priority will be taking over invoice collection and past-due payment follow-ups to fix current cash flow bottlenecks. Additionally, you will provide critical administrative support, coordinate website updates, and act as a vital backup for customer phone calls. 🎯

Key Responsibilities
💰 1. Financial Admin & Collections (Top Priority)
• Follow up on past-due invoices and outstanding collections.
• Track and systematically manage aging accounts receivable (10-day and 30-day billing cycles).
• Request, collect, and organize missing client documentation (W-9s, 1099s, etc.). 📞 2. Operations & Phone Coverage
• Provide seamless phone coverage and handle customer service inquiries.
• Assist with dispatch coordination and scheduling adjustments for field technicians.
• Process incoming web forms, lead inquiries, and general email correspondence. 🌐 3. Website Coordination & General Admin
• Act as the liaison between the business owner and the website developer to ensure updates, tweaks, and changes are executed accurately.
• Handle daily administrative tasks to free up the business owner’s time. ✅ Qualifications & Skills ⭐ Core

Requirements:
• Communication

Skills:
Flawless, near-native English fluency is critical. You must be entirely comfortable speaking with American clients over the phone regarding sensitive financial/billing matters.
• Assertive & Professional: Comfortable making outbound collections calls while maintaining excellent customer relations and upholding company culture.
• Tech-Savvy: Fast learner who easily navigates multiple software platforms, scheduling tools, and CRM systems. 🌟 Preferred / Nice-to-Haves:
• Social Media: Facebook and general social media savviness is beneficial. 🚀 Submit your application today and take the first step toward your next great opportunity 🌎 LATAM Candidates: Don't forget to join our exclusive Facebook community for more updates and remote opportunities specifically for LATAM candidates: 🔗 Join our LATAM-Only Facebook Group Here