Guayaquil LATAM Postings Full time

Responsabilidad Principal

Analizar y ejecutar el proceso de emisión de forma ágil, oportuna y eficiente cumpliendo las normas, procesos y estándares establecidos por la compañía. 

Áreas de responsabilidad – Funciones principales

  • Revisar y analizar todas las solicitudes y órdenes recibidas para la emisión de los documentos.

  • Ingresar y emitir pólizas según solicitud de las líneas de Negocios, ya sea por: 

    •  Inclusion

    •  Exclusión

    • Póliza Nueva 

    • Renovación de Pólizas

    • Facturación/ Nota de Crédito/ actualización / Anulaciones

    • Coaseguros Aceptados y Cedidos

    • Etc. 

  • Revisar y analizar todos los casos direccionados en su work basket personal de WorkView para dar inicio al proceso de emisión.

  •  Revisar que todos los documentos del cliente estén en regla antes de la emisión.

  • Realizar y llevar un control de las emisiones realizadas diariamente.

  • Regularizar los casos emitidos que fueron asignados en cada work basket. 

  • Participar en los procesos de pruebas y revisiones de los proyectos locales, regionales y globales que se implementen en el país. 

  • Revisar todos los días las colas de trabajo y los estados de los casos para dar cumplimiento de los procesos y normas de la emisión

  • Enviar todos los casos emitidos en estado de Armado de póliza al asistente de mesa de entrada para su debido proceso

  • Dar seguimiento a todos los casos que no sean gestionados oportunamente ya sea por errores del sistema, falta de información, o documentos pendientes.

  • Cumplir con las políticas, normas, y estándares establecidos para las diferentes emisiones. 

  • Atender a los requerimientos de los clientes internos de todas las líneas en relación a los documentos solicitados.

Educación Formal

Graduado o estudiante de las carreras de Administración de Empresas o carreras afines

 Experiencia Requerida

De 6 meses a 1 año en posiciones similares

Capacitación o conocimientos adicionales

  • Manejo intermedio o avanzado de paquetes utilitarios

  • Conocimiento de seguros (deseable)

  • Inglés básico

Habilidades 

Resolución de Problemas 

Aprendizaje Continuo

Adaptabilidad 



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