Description

Job Summary:

We are seeking a Customer Support Scientist to develop and maintain cost-effective, high-quality products for our customers. The ideal candidate will have 7 years of coating experience, a B.S. in Chemistry or equivalent, and strong project management and problem-solving skills.

Key Responsibilities:

• Develop/Optimize recipes for products following APQP process, including preparation of a lab sample and sufficient testing to demonstrate fulfillment of customer specifications.
• Create recipes that meet customer requirements while using low-cost materials.
• Analyze how recipe cost impacts the profitability of our company.
• Work with operation team and other functions to ensure new/modified product alignment into production.
• Collaborate with application team to develop application line simulation parameters for successful product introductions.
• Communicate with account teams to ensure all project team members are up-to-date on technical progress.
• Identify suitable rework routes to support non-productive inventory reduction with product quality control.
• Keep test specifications and methods up-to-date and develop new ones as required.
• Analyze and document results, prepare technical reports, examinations, and summaries.
• Ensure all project documentation is completed properly and available for internal or external quality audits.
• Attend line trials of new product launches at customer sites.
• Lead or participate in problem-solving of customer issues using appropriate methodology.

Requirements:

• 7 years of coating experience or above.
• B.S. in Chemistry or equivalent coating research development experience.
• Project management and problem-solving skills.
• Good computer skills, including office, database, and statistics.
• Strong teamwork and collaboration capability.

About Our Company:

Axalta remains at the forefront of the coatings industry by investing in innovative solutions. We engineer technologies that protect customers' products from various elements and add dimension and beauty with colorful finishes.