118. Senior Backend Engineer

hace 2 meses

Quito Source Meridian Full time

Seeking a senior backend engineer to help integrate our AI engagement-call agent into modern contact center platforms. This role is ideal for someone experienced in real-time communication systems, call-center software, and scalable backend architectures—not traditional telecom-carrier networking.

About the company

Source Meridian is a development software company that works to solve the industry's most challenging problems in healthcare practices. We are laser focused on specific technologies in the healthcare and life science industries: Healthcare technology, artificial intelligence, and healthcare interoperability.

What You'll Do
  • Build and scale backend services in AWS using Python (AI agent orchestration) and .NET Core (internal platform integrations).
  • Integrate our AI agent with Zoom Contact Center and Twilio, handling call flows, call control, media streaming, and event processing.
  • Design APIs and event-driven workflows for routing, transcription, and data capture into the internal platforms.
  • Ensure production-grade reliability, observability, and compliance (HIPAA/SOC2).
What We're Looking For
  • Strong experience in Python and .NET Core.
  • Background building or integrating call-center, softphone, or real-time communication applications.
  • Solid understanding of SIP/VoIP fundamentals as applied to software integrations.
  • Experience with AWS (Lambda, ECS/Fargate, Step Functions, RDS, CloudWatch, S3).
  • Experience building high-availability, event-driven or streaming systems.
Bonus Skills
  • Experience integrating AI or conversational agents into communication workflows.
  • Strong architectural design and documentation skills.
  • Familiarity with Zoom/Twilio APIs is a plus

 What we offer:

 Permanent contract 

 Learning and continuous growth environment 

 Benefit package focused on health and well-being 

 Competitive salary based on your experience 

 Apply only if you reside in Colombia  or Ecuador 

At Source Meridian, you'll be part of one of the best tech-health companies

We'd love to meet you

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