Claims management for successful resolution. This may involve interaction with policyholders, other professionals, insurers, adjusters, insurance brokers, lawyers, and third parties.

Work within the framework of AIG's ethical and service standards, focusing on the provision of services to all customer groups and stakeholders, both internal and external.

Autonomous management of one's own casebook to ensure timely resolution of files, accuracy and timeliness, including control of supplier expenses.

Be part of a team to ensure that both team and individual objectives are met, and collaborate with external service providers to ensure that service standards in claims management are maintained.

Develop professionally in the sector in which they operate to bring a high level of experience to the company.

What we are looking for:

Third-level university studies in Business Administration, Engineering or related careers (in progress).

Insurance knowledge and experience of at least 2 years.

Not relevant experience.

Competencies: flexibility and adaptation to change, initiative, communication, teamwork, analytical thinking, negotiation skills.

Intermediate English (written and spoken).

Management of computer tools

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to   

Functional Area:

CL - ClaimsAIG-Metropolitana Cia. de Seguros y Reaseguros del Ecuador S.A.

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