SOC Monitor – Bilingual (English/Spanish) | 24/7 Operations

hace 2 meses

Quito, Pichincha BPOAndina

Join BPO Andina's Security Operations Center (SOC)

Are you fluent in English and passionate about technology and cybersecurity?

BPO Andina is expanding its 24/7 international monitoring operations and is looking for focused, bilingual professionals ready to work in a high-security environment with international exposure.

Position:
SOC Monitor – Bilingual (English/Spanish)

Work Mode:

  • Month 1:
    Remote (Work from home)
  • From Month 2:
    On-site at our Security Operations Center in
    Quito, Ecuador
  • Contract Type:
    Full-time (Rotational Schedule)
  • Location:
    Ecuador (Quito)

Main Responsibilities

  • Monitor multiple security and network dashboards in real time.
  • Identify, document, and escalate alerts to the U.S. cybersecurity response team.
  • Maintain accurate event logs and daily reports in both English and Spanish.
  • Ensure continuous vigilance and adherence to internal security procedures.

Requirements

  • Final-year students or graduates
    in IT, Networks, Systems Engineering, or related fields.
  • Advanced English level
    (spoken and written – required).
  • Excellent attention to detail and ability to remain focused under pressure.
  • Full availability to work rotating and night shifts (24/7 operation).
  • Prior experience in monitoring, call centers, or IT support is an advantage.

Compensation

  • Base salary:
    USD 625 per month.
  • Performance incentives and monthly bonuses
    based on reliability and results.
  • Legal contract under Ecuadorian labor law with all corresponding benefits.

We Offer

  • Initial training on SOC procedures, tools, and escalation protocols.
  • Work-from-home setup during the first month (fully equipped environment).
  • Transition to our office in
    Quito
    starting in the second month.
  • Career growth within BPO Andina's international operations.
  • A dynamic, multicultural, and professional work atmosphere.

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