At Devsu, we are looking for a Senior Account Manager who will transform strategic partnerships into exponential growth.

As the trusted advisor and commercial strategist for our most valued enterprise clients, you'll drive meaningful impact by owning and growing relationships with strategic accounts, turning partnerships into long-term success stories.

In this role, you'll shape business strategy by leading high-stakes RFP processes and expanding our footprint within enterprise organizations through strategic vision and commercial acumen.

You'll be the vital bridge between our delivery teams and clients, collaborating closely to create seamless experiences that drive results.

With full commercial ownership of established accounts, you'll have the autonomy to build and execute growth strategies that showcase your expertise and vision.

This position offers a hybrid work environment based in Quito, balanced between client engagement and remote flexibility.

You'll spend approximately 50% of your time working on-site with clients, building the strong face-to-face relationships that are essential for enterprise account success, while dedicating the other 50% to remote work from home for strategic planning, internal collaboration, and account management activities.

This structure ensures you maintain the high-touch client presence needed to drive results while enjoying the flexibility of remote work.

This role is ideal for relationship builders who thrive on meaningful client interaction and value a balanced approach to in-person and remote collaboration.

Primary Objectives

Grow revenue within assigned strategic accounts
Increase access to RFPs and early-stage opportunities
Improve proposal quality and win rates
Build long-term trust with middle and senior client leadership
Support the growth team on LATAM inbound leads and develop relationships with other strategic accounts.

Key Responsibilities

Account Growth & Expansion

Own the commercial relationship for assigned strategic accounts
Be physically present at the client site multiple days per month
Develop and maintain an account growth plan (stakeholders, initiatives, whitespace)
Identify new opportunities before they become formal RFPs
Ensure Devsu is consistently invited to participate in relevant RFPs

Relationship Management

Build strong, trusted relationships with middle and upper management
Identify and cultivate internal client champions
Maintain a formal stakeholder map for each strategic account, updated monthly
Understand client priorities, budget cycles, and decision-making dynamics
Represent Devsu as a long-term strategic partner, not just a vendor

RFP & Proposal Leadership

Coordinate closely with delivery teams to prepare proposals
Translate client needs into clear commercial narratives
Ensure proposals are context-aware, competitive, and winnable
Manage follow-ups and feedback throughout the RFP process

Inbound LATAM Lead Management

Own and qualify inbound LATAM leads
Prioritize and route leads appropriately
Support deal shaping and proposal preparation as needed
Maintain accurate pipeline visibility

Internal Coordination

Serve as the bridge between client, delivery, and leadership
Maintain disciplined CRM updates (pipeline, contacts, next steps)
Provide regular account, stakeholder engagement, and pipeline updates to leadership

Requirements

5-7 years of experience in: Strategic account management, B2B services sales, Consulting or professional services
Experience working with large enterprises
Exposure to banking, financial services, or regulated industries is a must

English level required:
Intermediate (B2)

Commercial & Relationship Skills

Strong enterprise relationship-building capability
Comfortable engaging with managers, directors, and executives
High emotional intelligence and political awareness
Consultative, trust-based selling approach

Business & Deal Skills

Experience navigating RFP-driven environments
Solid understanding of enterprise procurement processes
Ability to identify real buying signals vs noise
Strong business judgment and prioritization

Communication & Collaboration

Excellent written and verbal communication
Ability to synthesize technical input into business language
Strong collaboration with delivery and technical teams
Professional presence in client-facing environments

Operational Discipline

Structured, organized, and reliable
Strong follow-through and ownership mindset
Comfortable managing multiple opportunities in parallel

Benefits

At Devsu, we believe in creating an environment where you can thrive both personally and professionally.

By joining our team, you'll enjoy:
Influence and help shape the foundation of a growing Account Management function
High-visibility role reporting directly to the Chief Growth Officer
Competitive base salary with performance-based incentives tied to growth and retention success.
Remote work based in Quito, with on-site visits to clients.
A culture rooted in innovation, collaboration, and long-term partnership with clients

Compensation plan:
Base Salary + Performance Bonus tied to two primary metrics (Upsell Revenue Growth & Revenue Retention)

Join Devsu and discover a workplace that values your growth, supports your well-being, and empowers you to make a global impact.

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