Quito Scale Up Recruiting Partners

Type:
Contractor (Long-term)


Location:
Remote (LATAM)


Schedule:
Full-time


Department:
Performance Marketing / E-commerce Operations

Reports to:
Director of Performance Marketing

About The Company


Our client operates a high-volume D2C e-commerce ecosystem, selling physical and digital products globally, with a strong presence in the U.S., EU, Australia, and the UK.

Their operations rely heavily on affiliate marketing traffic, proprietary CRM infrastructure, and complex payment routing systems.

About The Role


We are looking for an E-Commerce Operations Associate to support and optimize day-to-day transactional and operational flows across multiple platforms.


This is a highly operational, process-driven role, ideal for candidates who enjoy repetitive workflows, working with data, and executing clear playbooks.

The role does not involve strategic planning, people management, or leadership responsibilities.


You will focus on payment approval optimization, fraud prevention, order fulfillment control, and affiliate tracking, ensuring campaigns run smoothly and KPIs are met.

Key Responsibilities

Payment Operations & Revenue Optimization

Monitor payment approval rates across live campaigns multiple times per day.
Optimize payment routing rules across different merchant accounts and gateways.
Analyze soft vs. hard declines and apply corrective actions using internal playbooks.
Execute transaction reruns for declined payments when applicable.
Test and scale backup merchant accounts when performance drops.
Track and improve upsell take rates.

Fraud Prevention

Monitor fraud alerts and suspicious activity.
Review potentially fraudulent orders or traffic patterns.
Take action based on predefined playbooks (blocking IPs, canceling orders, escalation).

Order Fulfillment & Operations

Monitor order status and ensure timely fulfillment (12–24h SLA depending on campaign).
Investigate stuck or delayed orders and coordinate with fulfillment teams.
Manually correct order data when required (address issues, missing fields, etc.).
Process refunds for duplicate or invalid transactions.

Affiliate Tracking & Campaign Setup

Set up and maintain affiliate tracking pixels for new campaigns.
Validate tracking accuracy between internal systems and affiliate platforms.
Support new campaign launches and activations.

Product & Campaign Maintenance

Update pricing, product descriptions, and promotional offers (e.g. seasonal campaigns).
Coordinate with technical teams via Jira for product card or landing page updates.
Validate changes after deployment.

Required Experience & Skills


2–3+ years of experience in:
E-commerce operations
Payment processing
Online transactions or marketplace operations

Strong understanding of:
Payment gateways & merchant accounts
Approval rates, soft/hard declines
End-to-end payment flows

Experience working with tools such as:
Stripe, PayPal, or similar processors
High attention to detail and strong analytical mindset.
Comfortable working in highly repetitive, process-driven environments.
Ability to act independently and make operational decisions.
Fluent English (written and spoken).
Nice to Have (Strong Plus)


Background in:
High-volume D2C e-commerce
Online gambling, betting, crypto, or fintech
Experience with fraud detection tools.
Familiarity with affiliate marketing ecosystems.
Experience working in shift-based teams or 24/7 operations.
Show more Show less

  • Quito Scale Up Recruiting Partners

    We are looking for an E-Commerce Operations Associate to support and optimize day-to-day transactional and operational flows across multiple platforms. · This is a highly operational, process-driven role, ideal for candidates who enjoy repetitive workflows, working with data, and ...


  • Quito Suddora $80.000 - $120.000 per year

    As an E-commerce & Amazon Marketing Specialist, you will be responsible for driving sales and enhancing brand visibility on Amazon and other e-commerce platforms. · ...


  • Quito The Ridge

    We're looking for a proactive, detail-obsessed International e Commerce Ops Associate to support the daily execution of our e-commerce roadmap. This is a hands-on role ideal for someone who is a self-starter, comfortable taking initiative, and eager to learn how a fast-moving e-c ...


  • Quito OpsArmy

    Billing operations associate based in south america required for contract processing administrative roles. · ...

  • Graphic Designer

    hace 3 días


    Quito Latino Legends Full time$1.200 - $1.600

    Latino Legends is currently seeking a Graphic Designer on behalf of one of our U.S. clients—a well-established e-commerce brand in the fitness and strength training space, recognized for premium products and a strong digital presence. · ...


  • Quito Quasar Expeditions

    This is a full-time, remote based preferably in the Americas time zones but will consider other geographies based on qualifications. The Web Master reports to the Digital Marketing Manager and will be responsible for designing, · developing, · and maintaining the company's websit ...

  • Account Manager

    hace 3 semanas


    Quito Floral Global Sourcing

    We are looking for a hands-on Account Manager with experience in floral sales and a solid understanding of the U.S. and Canadian markets. · Identify and convert new business opportunities in the U.S. and Canada. · Act as the trusted advisor for customers. · ...

  • SEO Content Writer

    hace 4 semanas


    Quito Ottomatik $10.000 - $14.400 per year

    We are looking for a skilled SEO Content Writer to create high-quality, search-optimized content across multiple client campaigns. · Research topics and generate initial content drafts using AI tools, refining them with deep human edits for originality, accuracy, tone, and SEO al ...


  • Quito Scale Up Recruiting Partners $60.000 - $80.000 per year

    Fast-growing US startup operating multiple brands in parallel: an exciting opportunity for a marketer who enjoys managing growth across diverse products and audiences. · We're Hiring Growth Marketing Expert · Our client, a fast-growing, 8-figure DTC pet products company, · is loo ...

  • Project Manager

    hace 2 semanas


    Quito, Pichincha Accelero

    We are looking for a bilingual Project Manager who is not only comfortable with the shift from traditional e-commerce to Al-Commerce but is eager to lead our team through it. · ...

  • Account Manager

    hace 2 días


    Quito TD SYNNEX Full time

    The key account management for a defined set of customers across the entire TD SYNNEX portfolio focuses on the largest accounts. The role involves maximizing associated lines of revenue, profit and potential lines of business by managing and developing face to face customer relat ...


  • Quito Uber $60.000 - $100.000 per year

    About The Role: Drive growth for Uber's retail partners in Central America. · ...


  • Quito Canton, Pichincha Customer Intelligence Inc. $80.000 - $120.000 per year

    +Job summary · Lead strategic projects in payments area. · +ResponsibilitiesDefine prioritize program scope goals initiatives. · Lead cross-functional teams operations product compliance IT risk finance. · ...


  • Quito Thoughtworks

    Senior Machine Learning Engineers at Thoughtworks build maintain and test the architecture and infrastructure for managing machine learning applications. · You will contribute to design drive the development of robust scalable architectures and infrastructure for deploying and ma ...


  • Quito AltScore $800 - $1.300

    We're seeking an organized Administrative Finance Specialist to join our team.The role ensures on-time month-end closes, impeccable document control, and frictionless client/vendor onboarding. · ...


  • Quito Uber $40.000 - $80.000 per year

    The Account Partner drives growth, operational excellence, and long-term success for Uber's retail partners. You will own a portfolio of merchants-from local stores to large supermarket chains-and act as their primary strategic partner. · This role requires strong commercial acum ...


  • Quito Applaudo $900.000 - $1.200.000 per year

    You are a Senior QA Automation Engineer who is passionate about delivering high-quality, stable and reliable software products. · Review technical specificationsDesign customer-focused test scenariosCollaborate closely with Product and Development teams to ensure excellence acros ...


  • Quito Industry FinTech

    We're Hiring: HR & Team Development Associate · About Us Industry FinTech (IFT) is transforming the world of private capital markets through technology, automation, and operational excellence. We're looking for a HR & Team Development Associate who will support both our internal ...


  • Quito Industry FInTech Full time

    We're Hiring: HR & Team Development Associate  · Full-time | Hybrid | Quito, Ecuador. · Recruitment & Onboarding: Manage end-to-end recruitment and onboarding processes for both internal hires and client-facing roles. · Cultural Leadership: Collaborate on initiatives that build a ...

  • Account Executive

    hace 2 semanas


    Quito THE/STUDIO

    We're looking for a high-energy, data-driven Account Executive focused on closing SMB-tier deals and growing revenue across our sourcing and manufacturing SaaS platform. · ...


  • Quito UNHCR, the UN Refugee Agency Full time$20.000 - $28.000 per year

    The Senior Legal Associate assists an office in providing quality, timely and effective protection responses to the needs of populations of concern. · 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher. ...