Technical Support Consultant

Encontrado en: Talent EC C2 - hace 4 días


Quito SupportYourApp Full time

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

  • Provide exceptional customer support via calls, chats, and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers' sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client's products and services
  • Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

  • Excellent English skills (at least C1 for both spoken and written)
  • Technical background related to networking (VPN/firewall/Amazon/Azure services, network as a service, cloud networking)
  • Experience in Technical/Customer Support
  • Understanding of cybersecurity, experience SOC analysis
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

  • Experience with Zendesk or similar CRM systems
  • Experience with engineers

Benefits and Perks:

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.


  • Customer Support Consultant

    Encontrado en: Talent EC C2 - hace 5 días


    Quito SupportYourApp Full time

    Passionate about the world of tech? · What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? · Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. ...

  • ecuador: esg

    Encontrado en: Talent EC C2 - hace 5 días


    Quito Global Green Growth Institute Individual Consultant (Daily Rate)

    ECUADOR: ESG & CLIMATE RISK EXPERT CONSULTANT · INTRODUCTION TO GGGI · The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing ...

  • ecuador: senior macroeconomic consultant

    Encontrado en: Talent EC C2 - hace 5 días


    Quito Global Green Growth Institute Individual Consultant (Daily Rate)

    ECUADOR: SENIOR MACROECONOMIC CONSULTANT · INTRODUCTION TO GGGI · The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing coun ...

  • ecuador: carbon footprint standardization consultant

    Encontrado en: beBee S2 EC - hace 23 horas


    Quito Global Green Growth Institute (GGGI)

    · JOB DESCRIPTION · INTRODUCTION TO GGGI · The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging econo ...

  • ecuador: sustainable landscape consultant

    Encontrado en: Talent EC C2 - hace 5 días


    Quito Global Green Growth Institute Individual Consultant (Daily Rate)

    ECUADOR: SUSTAINABLE LANDSCAPE CONSULTANT · INTRODUCTION TO GGGI · The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing cou ...

  • Reservoir Engineer

    Encontrado en: Talent EC C2 - hace 19 horas


    Quito SLB Full time

    Description: · The Reservoir Engineer is responsible for assisting in delivery of safe, efficient, and reliable products and services to our customers. The job consults with operations groups as needed to support the area of expertise and identifies opportunities for continuous ...

  • Quito - AEM Project Manager - English Required

    Encontrado en: Talent EC C2 - hace 3 días


    Quito Stack Builders Full time

    Are you a master at bringing digital dreams to life? Do you enjoy working in a dynamic environment where collaboration and creativity are highly valued? If so, our Project Management team is growing, and we could have a spot reserved just for you · At Stack Builders, we're proud ...

  • Quito - AEM Project Manager - English Required

    Encontrado en: Talent EC C2 - hace 2 días


    Quito Stack Builders Full time

    Are you a master at bringing digital dreams to life? Do you enjoy working in a dynamic environment where collaboration and creativity are highly valued? If so, our Project Management team is growing, and we could have a spot reserved just for you · At Stack Builders, we're proud ...

  • Head of Specialty Product ACIM LATAM

    Encontrado en: Talent EC C2 - hace 19 horas


    Quito Aon Full time

    Head of Specialty Product ACIM LATAM - Req COLOMBIA, PERU, ECUADOR, CHILE, MEXICOAre you looking to expand your professional experience? Would you like to join a dynamic and inclusive team? This opportunity is waiting for youAon is in the best decision making business At Aon, we ...

  • Safety, Security and Access Manager for Peru and Ecuador

    Encontrado en: Talent EC C2 - hace 3 días


    Quito International Rescue Committee

    Requisition ID: req50962 · Job Title: Safety, Security and Access Manager for Peru and Ecuador · Sector: Safety & Security · Employment Category: Fixed Term · Employment Type: Full-Time · Open to Expatriates: No · Location: Lima, Peru · Work Arrangement: In-person · Job Descrip ...

  • Counter Narcotics ADV

    Encontrado en: Talent EC C2 - hace 4 días


    Quito Universal Strategy Group Inc

    Welcome to Universal Strategy Group Inc (USGI) USGI is a Service-Disabled Veteran Owned Small Business. USGI was founded in 2007 with the single focus of preserving and promoting American security. Our mission is to provide the best-in-class personnel who provide tailored analyti ...

  • Customer Care Manager

    Encontrado en: Talent EC C2 - hace 19 horas


    Quito Continental Full time

    Job Description · Ensure complaint handling procedure according to international warranty group. · Technical product and sales tecniques training for South America region. Responsbile to manage the training team, content approval, content updates, new tools and ensure the method ...

  • Auto Claims Supervisor

    Encontrado en: Talent EC C2 - hace 2 días


    Quito AIG Full time

    Leadership Skills · People and team management experience, including the proven ability to effectively management team. · Ability to positively influence, in a multi-cultural environment, stakeholders at every level both internally & externally · Highly effective communicator (wr ...

  • Auto Claims Supervisor

    Encontrado en: Talent EC C2 - hace 2 días


    Quito AIG Full time

    Leadership Skills · People and team management experience, including the proven ability to effectively management team. · Ability to positively influence, in a multi-cultural environment, stakeholders at every level both internally & externally · Highly effective communicator (wr ...


  • Quito Inter-American Development Bank (IDB)

    · JOB DESCRIPTION · Puesto de trabajo: Ecuador · El Grupo BID es una comunidad de personas diversas, versátiles y apasionadas, unidas para mejorar vidas en América Latina y el Caribe. Aquellos que trabajan con nosotros encuentran un propósito y hacen lo que más les gusta en un e ...


  • Quito Inter-American Development Bank (IDB)

    · JOB DESCRIPTION · Puesto de trabajo: Ecuador · El Grupo BID es una comunidad de personas diversas, versátiles y apasionadas, unidas para mejorar vidas en América Latina y el Caribe. Aquellos que trabajan con nosotros encuentran un propósito y hacen lo que más les gusta en un e ...

  • Ecuador - UX Designer

    Encontrado en: Talent EC C2 - hace 2 días


    Quito Stack Builders Full time

    We're looking for a talented, passionate UX Designer to join our team at Stack Builders and help us create exceptional user experiences for our clients worldwide. We are a leading international software consultancy dedicated to pushing the boundaries of the software industry and ...

  • Corporate Affairs

    Encontrado en: Talent EC C2 - hace 2 días


    Quito Roche Full time

    The Position · With the role " Corporate Affairs & Access Manager " you will provide leadership, strategic guidance and holistic support to the organization in order to accelerate access to our innovative solutions improving clinical, economical and social outcomes. · Job purpos ...

  • Intern

    Encontrado en: Talent EC C2 - hace 6 días


    Quito TD SYNNEX Full time

    Qualifications (if you want you can divide into basic and/or preferred): NA · Experience: No Apply- because this vacancy is searching professional internship · About the Role · The intern is a mandatory requisition in our country and will support the VBMs team in operational issu ...

  • Intern

    Encontrado en: Talent EC C2 - hace 6 días


    Quito TD SYNNEX Full time

    Qualifications (if you want you can divide into basic and/or preferred): NA · Experience: No Apply- because this vacancy is searching professional internship · About the Role · The intern is a mandatory requisition in our country and will support the VBMs team in operational issu ...