Guayaquil, Guayas WorQ Coworking

Sobre el rol

Buscamos un Business Systems Analyst para estructurar y optimizar los procesos de la empresa a través de sistemas, herramientas y automatización, alineando la operación con tecnología y métricas claras para escalar el negocio globalmente.

Responsabilidades principales


• Analizar procesos operativos y administrativos desde una perspectiva de sistemas.


• Diseñar flujos de trabajo integrados entre operaciones, facturación, CRM y finanzas.


• Documentar procesos y requerimientos funcionales.


• Apoyar la implementación y mejora de sistemas (CRM, facturación, herramientas operativas).


• Definir métricas, reportes y dashboards de desempeño.


• Estandarizar procesos digitales para nuevas sedes.


• Servir de puente entre operación, finanzas y tecnología.

Perfil requerido


• Profesional en Sistemas, Ingeniería Industrial, Administración o afines.


• Experiencia mínima de 3–5 años como Business Systems Analyst o similar.


• Experiencia en CRM, sistemas de facturación o ERP (HubSpot, Zoho, Kommo, Odoo, etc.).


• Capacidad analítica y orientación a datos.


• Experiencia documentando procesos y requerimientos.


• Inglés intermedio o avanzado (deseable).

Herramientas deseable

s
• CRM y sistemas de gestión

.
• Diagramación de procesos

.
• Excel / Google Sheets avanzado

.
• Herramientas de automatización (Zapier, Make, similares – deseable)

.

Aplica a:

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