Sobre el rol
Buscamos un Business Systems Analyst para estructurar y optimizar los procesos de la empresa a través de sistemas, herramientas y automatización, alineando la operación con tecnología y métricas claras para escalar el negocio globalmente.
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Responsabilidades principales
• Analizar procesos operativos y administrativos desde una perspectiva de sistemas.
• Diseñar flujos de trabajo integrados entre operaciones, facturación, CRM y finanzas.
• Documentar procesos y requerimientos funcionales.
• Apoyar la implementación y mejora de sistemas (CRM, facturación, herramientas operativas).
• Definir métricas, reportes y dashboards de desempeño.
• Estandarizar procesos digitales para nuevas sedes.
• Servir de puente entre operación, finanzas y tecnología.
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Perfil requerido
• Profesional en Sistemas, Ingeniería Industrial, Administración o afines.
• Experiencia mínima de 3–5 años como Business Systems Analyst o similar.
• Experiencia en CRM, sistemas de facturación o ERP (HubSpot, Zoho, Kommo, Odoo, etc.).
• Capacidad analítica y orientación a datos.
• Experiencia documentando procesos y requerimientos.
• Inglés intermedio o avanzado (deseable).
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Herramientas deseable
s
• CRM y sistemas de gestión
.
• Diagramación de procesos
.
• Excel / Google Sheets avanzado
.
• Herramientas de automatización (Zapier, Make, similares – deseable)
.
Aplica a:
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