Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal, Services Business DevelopmentOverviewMastercard Services is responsible for acquiring, engaging and retaining customers by managing fraud and risk, cybersecurity and improving the digital payments experience while providing value added services and using expertise, data-driven insights and execution.
Role
• Lead sales calls and new client development across all lines of Services Business for an assigned set of accounts.
• Deliver against sales targets for existing accounts and/or contribute to Mastercard Worldwide deal bids
• Capture senior and mid-level clients' implicit business needs in addition to articulated requests, and identify most critical aspects of the problem
• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
• Contribute to formal and informal pitches, from "storyboarding" through face-to-face presentation
• Create succinct, persuasive written materials tailored to the "level" of the audience
• Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action
All About You
Education Needed:
• Undergraduate degree required
• MBA or relevant post graduate degree recommended
Experience and Skills Needed:
• Experience in top management consulting firms and in relevant industry
• Knowledge of payments market, trends and opportunities
• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
• Strong consulting or data driven solution selling background with success with short sales cycles; never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach
• Excellent verbal and written communication skills
• Excellent analytical skills, including ability to frame the customer's opportunity in financial terms (i.e. value quantification)
• Advanced Word, Excel and PowerPoint skills
• Proficiency in written and verbal Spanish and English.
Additional experience and skills desired:
• Experience in Retail & Commerce, ideally related to Payments in the industry
• Revenue management and P&L experience
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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