Quito OpsArmy Careers
Schedule

Full-time

Monday–Friday, 9:00am–5:00pm EST

About The Role

This role is the first and most critical step in the medical records retrieval process. Youll ensure all requests are accurate, complete, and properly set up from the start. The quality of your work directly impacts the speed and accuracy of records retrieval for legal clients.

Requirements

Prior experience requesting medical records from providers on behalf of healthcare organizations
Exceptional attention to detail—small mistakes can delay requests for months
Strong technical skills, including Adobe Acrobat and PDF editing/combining tools
Clear communication skills and a proactive, problem-solving mindset

Key Responsibilities

Provider Research & Identification

Identify all providers involved in a clients treatment, beyond the primary facility listed
Locate billing providers and related entities using record-retrieval tools, prior requests, and direct provider outreach
Add all identified providers into the internal request system

Request Creation & Quality Control

Review and correct incoming Release of Information (ROI) forms, which are often incomplete or incorrect
Create accurate base forms and complete submission packets
Perform detailed QA checks to ensure all required documents (cover letters, affidavits, etc.) are correct

Request Assignment

Assign requests to records team members based on workload and availability

Edge Case Handling

Identify special provider requirements (such as provider-specific forms) and escalate as needed
Resolve missing or conflicting information by coordinating with legal case managers
Show more Show less

  • Quito OpsArmy Careers

    This role is the first and most critical step in the medical records retrieval process. You'll ensure all requests are accurate, complete, and properly set up from the start. · ...


  • Quito OpsArmy $40.000 - $50.000 per year

    This role involves medical records retrieval for legal clients. · Identify all providers involved in a client's treatment · Locate billing providers and related entities using record-retrieval tools · ...


  • Quito Industry FinTech

    We are looking for a Documentation & Training Specialist to join our team — a builder who will own how knowledge is created, structured, and shared across Industry FinTech. · MUST Fluent English communication (written and spoken) · Educational Expertise: Proven experience creatin ...


  • Quito, Pichincha Industry FinTech $200.000 - $240.000 per year

    +Job summary · We are looking for a Documentation & Training Specialist to join our team — a builder who will own how knowledge is created, structured and shared across Industry FinTech. · +ResponsibilitiesCreate & Maintain Documentation: Build clear guides SOPs and playbooks fo ...


  • Quito Industry FInTech

    + Build clear guides, SOPs and playbooks for our platforms and processes. + Implement Our Learning Platform: Lead the setup of our Learning Management System (LMS) and design structured learning paths for Compliance, Platform Mastery and Investor Operations. · + Train Clients & T ...


  • Quito Vertu Agent $44.000 - $88.000 per year

    We are seeking a detail-oriented Virtual Medical Scribe with 1–3 years of experience documenting patient encounters in real-time. · 1–3 years of medical scribing or documentation experience. · Proficient in EMR/EHR systems and typing accurately under time pressure. · Strong medic ...


  • Quito Vertu Agent Full time$36.000 - $72.000 per year

    We are seeking a detail-oriented Virtual Medical Scribe with 1–3 years of experience documenting patient encounters in real-time. · The ideal candidate has strong medical knowledge, typing speed, and proficiency with EMR/EHR systems. ...


  • Quito Vertu Agent Full time$80.000 - $120.000 per year

    We are seeking a skilled Medical Biller & Coder with 2–5 years of experience accurately coding diagnoses and procedures, submitting claims, and managing billing workflows. · The ideal candidate is highly detail-oriented and proficient in medical coding standards. Code medical dia ...


  • Quito Vertu Agent $50.000 - $80.000 per year

    We are seeking a skilled Medical Biller & Coder with 2–5 years of experience accurately coding diagnoses and procedures, submitting claims, and managing billing workflows. ...


  • Quito OpsArmy Careers

    The Medical Records Request Specialist is responsible for actively requesting medical records from healthcare providers and ensuring those requests are followed through to completion. · This role focuses on provider outreach, follow-ups, and managing outstanding requests—not docu ...

  • RPA Senior Developer + IA

    hace 3 semanas


    Quito NexTI Business Solutions

    NexTI Business Solutions busca un(a) Hyperautomation Developer para expandir su Centro IA. Se requiere experiencia en RPA, automatización inteligente e Inteligencia Artificial avanzada. · ...


  • Quito B. Braun Group

    Ayudar en la implementación del proyecto ISO 9001 en la compañía con apoyo al cumplimiento de los lineamientos matrizes para obtener la certificación. · Ayuda a revisar manuales procedimientos políticas existentes para asegurar su cumplimiento. · ...


  • Quito NexTI Business Solutions $4.000 - $6.000 per year

    NexTI Business Solutions busca un Hyperautomation Developer capaz de combinar RPA tradicional con tecnologías avanzadas · de Inteligencia Artificial. ...


  • Quito OpsArmy Careers

    The Contract Data Processing Specialist focuses on extracting, validating, and maintaining contract and billing data with exceptional precision. · ...


  • Quito OpsArmy Careers

    We are seeking a Behavioral Health Intake Specialist (ABA) to support intake operations for autism therapy services. This role is responsible for collecting patient information, supporting families through the intake process, and ensuring records are complete and accurate before ...


  • Quito Vertu Agent $100.000 - $120.000 per year

    +We are seeking a detail-oriented and tech-savvy professional to join our legal team as a Legal Discovery Specialist.+ · ++• Collect, organize, and maintain discovery documents,+• Manage and update e-discovery platforms and databases,+• Assist attorneys with preparation of discov ...


  • Quito MSD LATAM $30.000 - $50.000 per year

    El pasante de la unidad de negocio de Vacunas se encargará de proporcionar soporte operativo en áreas clave del negocio, consolidar planificaciones mensuales de visita de franquicias Vacunas y elaborar minutas de reuniones del equipo Vacunas. · Soporte operativo en áreas claves d ...


  • Quito UNICEF $3.000 - $8.500 per year

    Se busca consultor(a) para apoyar a UNICEF en la implementación de una estrategia para vincular a adolescentes y jóvenes al mundo laboral. · ...


  • Quito Destinytravel Full time$10.000 - $14.400 per year

    Support clients throughout their travel journey from planning to return managing questions updates and ongoing assistance. · ...


  • Quito UNICEF $80.000 - $120.000 per year

    + Apoyar a UNICEF en la formulación d euna Política Local d ePrimera Infancia · closest: + Fortalecer condiciones accesibilidad servicios calidad promuevan desarrollo integral infantil · desarrollo humano etapa estrategica primeros cinco anos vida · Formulación diagnóstico situac ...


  • Quito Vertu Agent $30.000 - $60.000 per year

    We are seeking an Intake Specialist with 1–3 years of experience in client intake or front-desk legal roles. The ideal candidate is professional, highly organized, and skilled at gathering, verifying, and documenting client information efficiently while providing excellent client ...