About the Role
The Account Partner role drives growth, operational excellence, and long-term success for Uber's retail partners in ACAC (Central America, Andean, and the Caribbean). This role focuses on analyzing performance data, identifying and executing operational improvement plans, and upselling merchant investments that accelerate partner growth. The candidate will have a direct impact on optimizing partner performance and shaping Uber's retail strategy in the market.
What You'll Do
- Drive the full account management lifecycle for a defined portfolio, focusing on consistent retention and growth by creating and executing data-backed growth plans for each partner.
- Lead strategic commercial negotiations and proactively sell the value of our advertising and engagement products (ads and offers) to secure merchant investments and ensure value creation and capture.
- Analyze operational metrics like cancellation rates and basket size, identify the root causes of poor performance, and implement specific, measurable action plans to improve merchant efficiency and the user experience.
- Navigate complex partner operational issues and internal cross-functional dependencies with urgency, serving as the direct point of contact for merchants ranging from local pet shops to regional supermarket chains.
- Prioritize and manage a high-volume pipeline of tasks across a mixed portfolio (approximately 10-15 accounts per month), adapting strategies quickly based on performance data and shifting market conditions.
Basic Requirements
- Intermediate-Advanced proficiency in English (written comprehension and composition) to manage internal projects, communications, and ticket-based requests.
- 1-2 years of full-cycle account management or B2B sales experience in a fast-paced, analytical environment.
- Demonstrated proficiency in Google Sheets or Microsoft Excel to perform data analysis and build compelling commercial storytelling.
- Demonstrated success managing commercial relationships and negotiations to achieve a measurable quota or revenue target.
- Customer-centric approach and strong organizational skills, with the ability to manage multiple priorities.
- Demonstrated ability to effectively manage stakeholder engagement and alignment across internal teams or external partners.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Economics, or a related field
- Familiarity with Salesforce or similar CRM tools for pipeline management and disciplined reporting.
- Proven ability in negotiation, deal-making, and upselling digital marketing tools (ads, offers, campaigns) that directly accelerate partner growth.
- Experience working with a mixed portfolio of accounts (SMB, mid-market, or enterprise) in the retail, grocery, e-commerce, or CPG industries.
- Strong analytical curiosity with a focus on improving operational metrics like cancellation rates and basket size, reflecting a high level of business acumen and data focus.
-
Groceries & Retail Account Partner
hace 2 semanas
Guayaquil, Provincia del Guayas Uber $40.000 - $60.000 per yearThe Account Partner role drives growth, operational excellence, and long-term success for Uber's retail partners in Central America. · ...
-
Enterprise Account Manager – Retail
hace 4 semanas
Guayaquil Jelou AI $40.000 - $80.000 per yearBuscamos un Enterprise Account Manager especializado en Retail & Consumer Goods, con experiencia comprobada en la gestión de cuentas estratégicas y en la habilitación de soluciones tecnológicas que impacten directamente en ventas, experiencia del cliente y crecimiento de negocio. ...
-
Accounting/billing specialist
hace 2 semanas
Guayaquil, Provincia del Guayas Talentek By Hubtek $800 - $12.000 per yearTalentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services. · As a ...
-
Account Executive
hace 2 semanas
Guayaquil, Ecuador PedidosYa $30.000 - $60.000 per yearSe busca un Account Executive para nuestro equipo en Guayaquil, Ecuador. El candidato deberá encargarse del éxito y de la gestión de la operación comercial after sales en su ciudad, brindándole un servicio extraordinario a los Partners, con resultados cualitativos y cuantitativos ...
-
Account Executive - 15766
hace 2 meses
Guayaquil, Guayas Somewhere Remote job$30.000 - $60.000 per yearThe Account Executive will be a highly motivated, technically fluent sales professional to join our growing team. This team delivers industry-leading electric powertrain technologies to OEMs, specialty vehicle manufacturers, and upfitters across a wide range of commercial and ind ...
-
Coordinador(a) de Cuentas Clave e Internacionalización
hace 4 semanas
Guayaquil, Guayas Inzoul Group $30.000 - $60.000 per yearThe ideal candidate will possess a curiosity to research consumer behaviors and have a passion to develop those data insights into client solutions. · ...
-
Accounting/billing specialist
hace 2 semanas
Guayaquil, Guayas Talentek by Hubtek $40.000 per yearTalentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services. · As a ...
-
Administrative Assistant
hace 1 mes
Guayaquil, Guayas APS Ecuador Remote job$30.000 - $60.000 per yearWe are seeking a proactive Administrative Assistant to oversee all daily bookkeeping functions, manage collections and partner billing, and handle operational administrative tasks. This role supports the company's financial and operational backbone during its growth stage and act ...
-
Administrative Assistant
hace 1 mes
Guayaquil APS Ecuador $30.000 - $60.000 per yearWe are seeking a proactive Administrative Assistant to oversee all daily bookkeeping functions, manage collections and partner billing, and handle operational administrative tasks. · Record and monitor daily transactions, including payments, invoices, and collections. · Manage cu ...
-
Billing Associate
hace 2 meses
Guayaquil Talentek by Hubtek $32.000 - $64.000 per yearTalentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services. As a Bi ...
-
Account Executive (Electronic Vehicles/ Powertrain) 15766
hace 2 semanas
Guayaquil, Guayas, Ecuador Somewhere $60.000 - $120.000 per yearThe Account Executive will be a highly motivated, technically fluent sales professional to join our growing team. This team delivers industry-leading electric powertrain technologies to OEMs, specialty vehicle manufacturers, and upfitters across a wide range of commercial and ind ...
-
Account Executive - 15766
hace 2 meses
Guayaquil Somewhere $18.000 - $36.000 per yearThe Account Executive will be a highly motivated, technically fluent sales professional to join our growing team. This team delivers industry-leading electric powertrain technologies to OEMs, specialty vehicle manufacturers, and upfitters across a wide range of commercial and ind ...
-
Coordinador(a) de Cuentas Clave e Internacionalización
hace 4 semanas
Guayaquil Inzoul Group $30.000 - $60.000 per yearThe ideal candidate will possess a curiosity to research consumer behaviors and have a passion to develop those data insights into client solutions. · Work closely with internal and external partners to ensure all client requests are completed in a timely manner · End-to-end acco ...
-
Accounting/billing specialist
hace 2 semanas
Guayaquil Talentek by Hubtek $80.000 - $120.000 per yearTalentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services. As a Ac ...
-
Billing Associate
hace 4 semanas
Guayaquil Talentek by Hubtek $80.000 - $120.000 per yearTalentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services. As a Bi ...
-
Account Executive (Electronic Vehicles/ Powertrain) 15766
hace 4 semanas
Guayaquil Somewhere $18.000 - $28.800 per yearThe Account Executive will be a highly motivated, technically fluent sales professional to join our growing team. This team delivers industry-leading electric powertrain technologies to OEMs, specialty vehicle manufacturers, and upfitters across a wide range of commercial and ind ...
-
Zone FI OTC Head Latin America
hace 1 mes
Guayaquil Siemens Healthineers $104.000 - $156.000 per yearJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. · Responsible for the Zone (and respective Countries therein) Order To Cash (OTC) entire process · Leads and oversees the relevant tasks to perform Order To Cash activities in Zones for in-v ...
-
Operations Officer
hace 6 días
Espoltel Absa Group $40.000 - $60.000 per yearThe Operations Officer role involves delivering exceptional operational business performance through excellent customer service delivery and control. · To ensure optimization of operational processes and efficiency in the branch of operation. · To fully take charge of all operati ...
-
Operations Officer
hace 5 días
Acacia, Guayas Absa Group $6.000 - $12.000 per yearDeliver exceptional operational business performance through excellent customer service delivery and control.To ensure optimization of operational processes and efficiency in the branch of operation. · To fully take charge of all operational duties including servicing. · ...
-
Account Executive
hace 1 semana
Guayaquil Pedidosya $30.000 - $60.000 per yearde la empresa · Pedidosya es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo. · PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Latinoamérica. · Es una plataforma simple, rápida y accesible que ...
-
Accounting/Billing Specialist
hace 2 semanas
Guayaquil Talentek By Hubtek $41.600 - $53.600 per yearTalentek by Hubtekis a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. · We support companies through ourTalent and Technologyservices.We have b ...