The Senior Account Coordinator Coordinator is an integral member of the Account Management team, responsible for providing high-level coordination and proactive support across multiple client accounts.
The Senior Account Coordinator acts as a day-to-day contact for some client communications, contributes to strategic discussions, and helps ensure project success through strong coordination and collaboration.
ResponsibilitiesManage daily operations for assigned accounts, including coordination of internal and client deliverables
Collaborate with Group Account Director and marketing to create and execute marketing campaigns.
Serve as a secondary client contact, leading communications for specific projects or workstreams
Develop and maintain detailed project documentation, timelines, and reports for internal and client use
Partner with Account Managers and Directors to ensure projects meet strategic, financial, and quality objectives
Contribute to the development of client presentations, proposals, and performance reports
Anticipate client needs and provide proactive recommendations or follow-up actions
Help train and mentor junior Account Coordinators or team interns, sharing best practices and standards
Identify opportunities to improve internal processes, workflows, and team collaboration
Qualifications
Bachelor's degree in marketing, communications, business, or related field (or equivalent experience)
3–4 years of experience in project management, or client service preferably within a technology services or consulting company
Demonstrated ability to communicate directly with clients in a professional and solutions-oriented manner
Strong organizational and time-management skills; ability to manage multiple priorities independently
Working knowledge of marketing processes, digital channels, and project financials
Intellectually curious and eager learner
Proficiency with Microsoft Office. Experience using Salesforce a plus
Key Competencies
Client Relationship Management:
Builds strong rapport with clients and internal teams; communicates clearly and manages expectations effectively
Commercial & Financial Acumen:
Supports budget management and forecasting; understands project financial implications
Business Development & Growth:
Contributes to account growth by recognizing opportunities and assisting in proposal development
Strategic Thinking:
Understands client objectives and connects project work to broader business goals
Autonomy & Accountability:
Operates with minimal supervision, anticipates needs, and ensures deliverables are completed accurately and on time
Ten Great Reasons to Work at Verndale
We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998
We are relentlessly curious and enthusiastically solve our clients' complex business problems through technology, data, and design
We foster a culture that enables every person in the organization to do the best work of their career
We offer regular training and professional development to move careers forward
Client and employee satisfaction are our two most important business metrics
We celebrate and champion diversity, equity, and inclusion
We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one
We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more
We support a healthy work/life balance
We are fully remote enabled and embrace the evolving definition of the workplace
About Verndale
Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world.
With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences.
At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising.
If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale.
Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis.
Verndale is an Equal Opportunity Employer.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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