Operations Director
Compensation & Benefits
Monthly salary: $4,000–$5,500 USD (based on experience)
Performance bonus: Tied to delivery, accuracy, and outcomes
Paid Time Off: 120 hours annually (15 days equivalent)
Holidays: Six major U.S. holidays
Payment method: Gusto, paid twice per month
Schedule: Full-time, Monday–Friday
Work arrangement: Fully remote with U.S. EST overlap
About the Role
Latino Legends is partnering with a fast-growing, U.S.-based real estate investment platform to identify a highly capable Operations Director. Our client focuses on acquiring and operating residential communities across the United States and is building a strong operational foundation to support continued growth.
This is a senior, high-trust role for a decisive, process-oriented leader who takes full ownership of outcomes. The Operations Director will act as the owner's representative across the portfolio and serve as the central point of accountability for operational excellence.
Key Responsibilities
Portfolio Operations Leadership
Serve as the senior operations lead across the company and property portfolio
Direct and oversee staff by assigning responsibilities, setting priorities, and ensuring timely and accurate execution
Represent ownership in matters involving residents, vendors, regulators, lenders, municipalities, and other stakeholders
Systems, Process & Execution
Own and maintain core operating systems, ensuring consistent and correct usage
Design, document, and refine SOPs and workflows to reduce errors and prevent recurring issues
Ensure work is executed accurately and on time, without unnecessary CEO involvement
Documentation & Quality Control
Draft and update rental agreements, renewal notices, policies, and operational templates
Perform quality assurance and consistency checks prior to distribution or execution
Maintain clean, structured documentation and file systems
Cross-Functional Coordination
Act as the integration point between operations, accounting, investor relations, and leadership
Surface issues early, present clear options with recommendations, and drive resolutions
Prepare concise, decision-focused briefings for executive leadership
Ideal Background
5+ years in operations leadership, executive operations, or chief-of-staff–type roles
Experience working directly with founders or senior executives
Excellent written and spoken English (required)
Strong independent judgment with exceptional attention to detail
Background in real estate, finance, legal, or compliance-heavy environments is a plus
Required Traits
Direct & proactive leadership style
Full ownership mindset—follows issues through to resolution
Strong judgment with minimal supervision
Clear, confident communicator, especially in high-stakes situations
Calm under pressure and solution-oriented
High standards, low ego, and strong accountability
Work Expectations
Remote role with daily overlap with U.S. Eastern Time business hours
Flexibility required for urgent matters, including occasional evenings or weekends
Hiring Process
Shortlisted candidates will be invited to complete a case exercise assessing judgment, communication, and operational thinking
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