Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey.
In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns with empathy, professionalism, and solution-oriented thinking
Maintain accurate documentation and update booking systems as required
Qualifications & Skills
Excellent verbal and written communication skills
Customer service experience (travel, hospitality, or service-related experience preferred)
Strong organizational skills and attention to detail
Comfortable using technology and learning new systems and booking platforms
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences
What We Offer
100% remote work environment
Flexible scheduling options
Opportunities for professional growth within the company
Access to travel perks and industry-related discounts
Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our remote travel support team.
Equal Opportunity Employer
Prestige Travel Agency by Mich is an equal opportunity employer committed to diversity and inclusion.
Nivel de antigüedad
No corresponde
Tipo de empleo
Media jornada
Función laboral
Otro
Sectores
Organización de viajes
-
Travel Customer Service Representative
hace 5 días
Quito Prestige Travel Agency by Mich Full time$40.000 - $60.000 per yearPrestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. · ...
-
Travel Customer Service Representative
hace 6 días
Quito Prestige Travel Agency by MichPrestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. · ...
-
Travel Customer Service Representative
hace 5 días
Quito, Pichincha Prestige Travel Agency by Mich Remote jobPrestige Travel Agency by Mich USA is seeking a · Travel Customer Service Representative (Remote) · to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip f ...
-
Travel Customer Service Representative
hace 6 días
Quito Prestige Travel Agency by Mich $40.000 - $60.000 per yearPrestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. · ...
-
Customer Service Representative
hace 1 mes
Quito Scale Up Recruiting Partners $100.000 - $120.000 per yearWe're looking for a friendly, organized, and proactive Customer Service Representative who enjoys helping customers and managing multiple communication channels. · Make outbound calls daily to existing customers and membership program members to schedule or confirm appointments. ...
-
Customer Service Representative
hace 7 días
Quito United Airlines Part timeAs the face of our customers you will provide friendly professional confident and insightful service to help resolve customer travel issues and make their experience memorable. · Receiving and directing incoming calls greeting and advising customers tagging and handling baggagePr ...
-
Customer Service Representative
hace 6 días
Quito United Airlines Part timeAchieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers. · ...
-
Pasante de Customer Service
hace 2 meses
Quito Doval Group S.C.C. $10.080 - $14.400 per yearEn DOVAL buscamos un pasante para apoyo en el área de Customer Service y Operaciones con interés en aprender. · Seguimiento de embarques · Actualización de status a clientes · ...
-
Pasante de Customer Service
hace 2 meses
Quito, Pichincha Doval Group S.C.C. $10.080 - $14.400 per yearEn DOVAL busca un pasante para apoyar en el área de Customer Service y Operaciones. · Seguimiento de embarques (marítimos y aéreos) · Actualización de status a clientes · ...
-
ECU - Customer Service Representative
hace 1 mes
Quito, Provincia de Pichincha Tidal $17.000 - $22.000 per yearWe're hiring a Customer Experience & Operations Support Specialist to support a fast-growing, premium direct-to-consumer brand in the home and lifestyle space. · Respond to customer inquiries related to orders, returns, exchanges, refunds, and product questions via email and othe ...
-
Travel Customer Service
hace 3 semanas
Quito, Pichincha Viajemos solas pero en Grupo Remote jobWe are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding customer care. · ...
-
Travel Customer Service
hace 3 días
Quito Kim Luxe Travel $40.000 - $60.000 per yearWe are looking for a Travel Customer Service professional to support clients before, during and after their trips. · Communicate with clients through email phone messaging platforms to answer questions provide assistance · Manage booking updates itinerary changes cancellations sp ...
-
Bilingual Customer Service and Sales Representative
hace 2 meses
Quito, Provincia de Pichincha Teamficient $18.000 - $24.000 per yearWe are looking for a Bilingual Customer Service and Sales Representative with 2+ years of experience in CSR roles in English and Spanish. · Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner. · Provide accurate information a ...
-
Quito TalentPop AppWe are seeking a Spanish+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our Spanish-speaking customers. · What You'll Be Doing · Provide excellent support: Deliver prompt and friendly service in Spanish and ...
-
Customer Experience Representative – Bilingüe Inglés/Español
hace 2 semanas
Quito Prosperity Ecuador $530.000 - $630.000 per year+Brindar soporte administrativo (gestión agendas documentación reportes) Atender consultas clientes inglés español via correo chat llamadasApoiar procesos ventas: seguimiento leads preparación propuestas cierre oportunidades. · ...
-
Customer Experience Representative – Bilingüe Inglés/Español
hace 3 semanas
Quito, Pichincha Prosperity Ecuador $53.000 - $63.000 per yearBrindar soporte administrativo (gestión de agendas, documentación, reportes), atender consultas de clientes en inglés y español vía correo, chat y llamadas. · ...
-
Call Center Customer Service Representative
hace 2 semanas
Cumbaya, Pichincha Servimax Servicios GlobalesThis role involves providing excellent customer service by attending to inquiries, resolving issues, and ensuring overall customer satisfaction and experience. · ...
-
Customer Service Rep I
hace 1 semana
Quito Ecolab Full timeJoin Ecolab's call center in Quito and become part of a dynamic team that loves their work and enjoys each other. · ...
-
Customer Service Rep I
hace 1 semana
Quito EcolabJoin Ecolab's call center in Quito and become part of a dynamic team that loves their work. · ...
-
Remote Customer Service Agent
hace 4 semanas
Quito MCI Careers Full time+MCI is one of the fastest-growing tech-enabled business services companies in the USA with a strong call center footprint. · ...
-
Quito TalentPop App+We are hiring a Remote Spanish Bilingual Customer Support Representative to connect with customers from Spanish-speaking regions through voice calls and live chat.As a trusted voice, you will transform frustration into satisfaction and confusion into clarity. · +Deliver timely a ...