We're Hiring:
IT Systems & Support Specialist
Based in Quito, Ecuador | Full-Time | Hybrid
About Us
Industry FinTech is on a mission to modernize how private capital markets operate. Our technology powers how firms raise capital, engage investors, and manage operations with transparency, efficiency, and compliance.
We're headquartered in Miami with a growing team in Quito, and we partner with U.S.
private equity firms, real estate investment groups, and capital raising teams across the U.S.And now—we're bringing our IT services in-house and looking for the next key member of our team.
The RoleAs our IT Systems & Support Specialist , you'll fully own all internal IT operations for both our Ecuador and U.S.
teams. You'll manage devices, security, Microsoft 365, user access, troubleshooting, and day-to-day technical support.You'll handle laptop management, security, software provisioning, and ongoing support.
If you're highly organized, fast at solving problems, and love creating smooth, secure, reliable systems for a growing team, this role is for you.
What You'll DoManage and maintain all company devices (Mac & Windows laptops)
Set up, configure, and support Microsoft 365 for all employees
Handle system access, new user setup, permissions, and offboarding
Manage desktop/laptop security, updates, monitoring, and compliance
Oversee device management tools and unified endpoint management
Troubleshoot daily tech issues (hardware, software, connectivity)
Maintain inventory of equipment, licenses, and renewals
Manage software provisioning, updates, and account administration
Support basic network needs, office connectivity, and hardware setup
Document IT processes and maintain accurate internal records
Coordinate with vendors when needed (internet, equipment purchases)
Ensure secure, organized, and efficient IT operations across all teams
What We're Looking For
Must-Haves:
Experience supporting both MacOS and Windows environments
Strong knowledge of Microsoft 365, admin portals, and license management
Familiarity with security tools, endpoint protection, and device monitoring
Ability to troubleshoot hardware/software issues quickly
Strong organizational skills and documentation habits
Good communication skills and a service-oriented mindset
Proactive attitude — you take ownership and prevent issues before they happen
Bonus Points For:
Experience with MDM / unified endpoint management tools
Basic knowledge of networking and office connectivity
Experience supporting fast-moving remote teams
Familiarity with ClickUp or other project management tools
Experience with security compliance or risk management
What You'll Get
Competitive local salary
Performance-based bonuses
Full Ecuadorian benefits (IESS, 13th & 14th salaries, paid holidays)
15 days of paid time off, plus 1 extra day each year
Company laptop + home office setup
Hybrid work setup (few days per week)
The chance to build IFT's internal IT function from scratch
Career growth in a fast-scaling global fintech
Ready to Join the IFT Team?
We'd love to hear from you You can apply through one of these ways:
Send your resume in English to with the subject: "IT Systems & Support Specialist – [Your Name]"
Apply through our hiring platform:
Trakstar
Or apply directly via LinkedIn
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