System Administrator 1

hace 3 semanas


Quito, Pichincha Computer Solutions East, Inc.

We're looking for an experienced System Administrator to manage and support client IT infrastructure, including servers, networks, cloud platforms, and end-user devices. The role includes troubleshooting, technical support, and maintaining performance and security standards.

Key Responsibilities:

  • Support and troubleshoot Microsoft Azure, Office 365, Share Point, and other cloud platforms.
  • Troubleshoot issues with antivirus, malware, and security platforms.
  • Manage user accounts, file servers, VPNs, and network devices.
  • Perform server setup, upgrades, and performance tuning.
  • Troubleshoot Windows and Mac OS environments.
  • Provide user support via email and phone.
  • Document configurations and procedures.
  • Participate in on-call rotation and scheduled weekend shifts as needed.

Qualifications:

  • Bachelor's Degree in IT, Computer Engineering, or related field.
  • 2-3 years of relevant experience, preferably in an MSP environment.
  • Strong English communication skills (written and verbal).
  • Proficiency in Windows OS.
  • Familiarity with Microsoft Azure, Office 365, SharePoint, and ConnectWise.
  • Certifications (Microsoft, Cisco) are a plus.
  • Willingness to work EST Hours.

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