IT Systems

hace 2 meses

Quito, Pichincha Industry FinTech

We're Hiring: IT Systems & Support Specialist

Based in Quito, Ecuador | Full-Time | Hybrid

About Us

Industry FinTech is on a mission to modernize how private capital markets operate. Our technology powers how firms raise capital, engage investors, and manage operations with transparency, efficiency, and compliance.We're headquartered in Miami with a growing team in Quito, and we partner with U.S. private equity firms, real estate investment groups, and capital raising teams across the U.S.And now—we're bringing our IT services in-house and looking for the next key member of our team.

The Role

As our IT Systems & Support Specialist , you'll fully own all internal IT operations for both our Ecuador and U.S. teams. You'll manage devices, security, Microsoft 365, user access, troubleshooting, and day-to-day technical support.You'll handle laptop management, security, software provisioning, and ongoing support.If you're highly organized, fast at solving problems, and love creating smooth, secure, reliable systems for a growing team, this role is for you.

What You'll Do

  • Manage and maintain all company devices (Mac & Windows laptops)
  • Set up, configure, and support Microsoft 365 for all employees
  • Handle system access, new user setup, permissions, and offboarding
  • Manage desktop/laptop security, updates, monitoring, and compliance
  • Oversee device management tools and unified endpoint management
  • Troubleshoot daily tech issues (hardware, software, connectivity)
  • Maintain inventory of equipment, licenses, and renewals
  • Manage software provisioning, updates, and account administration
  • Support basic network needs, office connectivity, and hardware setup
  • Document IT processes and maintain accurate internal records
  • Coordinate with vendors when needed (internet, equipment purchases)
  • Ensure secure, organized, and efficient IT operations across all teams

What We're Looking For

Must-Haves:

  • Experience supporting both MacOS and Windows environments
  • Strong knowledge of Microsoft 365, admin portals, and license management
  • Familiarity with security tools, endpoint protection, and device monitoring
  • Ability to troubleshoot hardware/software issues quickly
  • Strong organizational skills and documentation habits
  • Good communication skills and a service-oriented mindset
  • Proactive attitude — you take ownership and prevent issues before they happen

Bonus Points For:

  • Experience with MDM / unified endpoint management tools
  • Basic knowledge of networking and office connectivity
  • Experience supporting fast-moving remote teams
  • Familiarity with ClickUp or other project management tools
  • Experience with security compliance or risk management

What You'll Get

  • Competitive local salary
  • Performance-based bonuses
  • Full Ecuadorian benefits (IESS, 13th & 14th salaries, paid holidays)
  • 15 days of paid time off, plus 1 extra day each year
  • Company laptop + home office setup
  • Hybrid work setup (few days per week)
  • The chance to build IFT's internal IT function from scratch
  • Career growth in a fast-scaling global fintech

Ready to Join the IFT Team?

  • We'd love to hear from you You can apply through one of these ways:
  • Send your resume in English to  with the subject: "IT Systems & Support Specialist – [Your Name]"
  • Apply through our hiring platform: Trakstar
  • Or apply directly via LinkedIn

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