Remote Sales & Support Team Member
We are seeking a skilled sales and customer support professional to join our Remote Sales & Support team as we continue to grow. The successful candidate will be responsible for delivering exceptional customer experiences.
Key Responsibilities:
- Efficiently manage a high volume of outbound calls to warm leads, ensuring timely follow-up and effective communication;
- Provide in-depth product information, arrange appointments, and facilitate deliveries with professionalism and enthusiasm;
- Diligently address customer concerns and objections, prioritizing their satisfaction and resolving issues promptly;
- Employ selling techniques to convert potential customers into loyal clients, driving revenue growth and business expansion.
Requirements:
- Fluent proficiency in English (C1-C2 level) and Spanish, enabling seamless communication with native speakers on a daily basis;
- At least 1 year of experience in sales or support roles, with a proven track record of success;
- A stable, high-speed internet connection ensuring uninterrupted work;
- Availability to work within the New York time zone schedule (9 am - 6 pm New York Time), accommodating flexible working hours;
- Exceptional problem-solving and negotiation skills, with the ability to navigate complex customer situations effectively.
Salary: $45,000 - $60,000 per annum, commensurate with experience.
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