IT Support Specialist

hace 2 meses

Quito Industry FInTech
We're Hiring: IT Support Specialist
Based in Quito, Ecuador | Full-Time | Hybrid About Us
Industry FinTech is on a mission to modernize how private capital markets operate. Our technology powers how firms raise capital, engage investors, and manage operations with transparency, efficiency, and compliance.We're headquartered in Miami with a growing team in Quito, and we partner with U.S. private equity firms, real estate investment groups, and capital raising teams across the U.S.And now—we're bringing our IT services in-house and looking for the next key member of our team The Role
As our IT Support Specialist, you'll fully own all internal IT operations for both our Ecuador and U.S. teams. You'll manage devices, security, Microsoft 365, user access, troubleshooting, and day-to-day technical support.You'll handle laptop management, security, software provisioning, and ongoing support.If you're highly organized, fast at solving problems, and love creating smooth, secure, reliable systems for a growing team, this role is for you

What You'll Do

  • Manage and maintain all company devices (Mac & Windows laptops)
  • Set up, configure, and support Microsoft 365 for all employees
  • Handle system access, new user setup, permissions, and offboarding
  • Manage desktop/laptop security, updates, monitoring, and compliance
  • Oversee device management tools and unified endpoint management
  • Troubleshoot daily tech issues (hardware, software, connectivity)
  • Maintain inventory of equipment, licenses, and renewals
  • Manage software provisioning, updates, and account administration
  • Support basic network needs, office connectivity, and hardware setup
  • Document IT processes and maintain accurate internal records
  • Coordinate with vendors when needed (internet, equipment purchases)
  • Ensure secure, organized, and efficient IT operations across all teams

What We're Looking For

Must-Haves:

  • Experience supporting both MacOS and Windows environments
  • Strong knowledge of Microsoft 365, admin portals, and license management
  • Familiarity with security tools, endpoint protection, and device monitoring
  • Ability to troubleshoot hardware/software issues quickly
  • Strong organizational skills and documentation habits
  • Good communication skills and a service-oriented mindset
  • Proactive attitude — you take ownership and prevent issues before they happen

Bonus Points For:

  • Experience with MDM / unified endpoint management tools
  • Basic knowledge of networking and office connectivity
  • Experience supporting fast-moving remote teams
  • Familiarity with ClickUp or other project management tools
  • Experience with security compliance or risk management

What You'll Get

  • Competitive local salary
  • Performance-based bonuses
  • Full Ecuadorian benefits (IESS, 13th & 14th salaries, paid holidays)
  • 15 days of paid time off, plus 1 extra day each year
  • Company laptop home office setup
  • Hybrid work setup (few days per week)
  • The chance to build IFT's internal IT function from scratch
  • Career growth in a fast-scaling global fintech

Ready to Join the IFT Team?

  • We'd love to hear from you You can apply through one of these ways:
  • Send your resume in English to with the subject: "IT Support Specialist– [Your Name]"
  • Apply through our hiring platform: Trakstar
  • * Or apply directly via LinkedIn

  • customer support specialist

    hace 1 día

    Quito, Pichincha Evaluar

    Se busca un Customer Support Specialist comprometido y experimentado para unirse a nuestro equipo. · ...

  • Sales Support Specialist

    hace 5 días

    Quito, Pichincha Business IT

    Somos una empresa de consultoría tecnológica con presencia en América Latina especializada en ofrecer soluciones innovadoras para la transformación digital de las organizaciones. Buscamos un Sales Support Specialist para unirse a nuestro equipo ejecutivo en Ecuador. · ...

  • customer support specialist

    hace 2 días

    Quito Evaluar

    EVALUAR busca un especialista de soporte comprometido y experimentado para su equipo. La persona ideal tiene experiencia previa en soporte SAAS y ofrece servicio de alta calidad a los clientes. · ...

  • Sales Support Specialist

    hace 5 días

    Quito Business IT $30.000 - $60.000 per year

    Somos socios oficiales de Microsoft y implementamos servicios en la nube... · ...

  • IT Support Specialist

    hace 2 meses

    Quito Industry FInTech $25.000 - $42.000 per year

    We're Hiring: IT Support Specialist Based in Quito | Full-Time | Hybrid About Us Industry FinTech is on a mission to modernize how private capital markets operate.We're headquartered in Miami with a growing team in Quito,and we partner with U.S.private equity firms, · real estate ...

  • Support Specialist

    hace 2 meses

    Quito, Pichincha Bayshore Investment Partners

    We are seeking a detail-oriented and proactive Leasing Support Specialist to join our multi-family property management team. · This role follows U.S. business hours with two shift options: ...

  • Support Specialist

    hace 2 meses

    Quito Bayshore Investment Partners

    We are seeking a detail-oriented and proactive Leasing Support Specialist to join our multi-family property management team. · Bachelor's degree required. · Minimum of one year of experience residential leasing, property management, sales, banking, underwriting, mortgage processi ...

  • Technical Support Specialist

    hace 6 días

    Quito, Ecuador StratifyIQ

    Join our team as a Technical Support Specialist providing exceptional remote support. · ...

  • Customer Support Specialist

    hace 2 semanas

    Quito Scale Up Recruiting Partners

    Our client, a fast-growing vacation rental management company, is looking for a Customer Support Specialist to join their team. · ...

  • Administrative Support Specialist

    hace 7 días

    Quito Latino Legends Full time$1.300 - $1.600

    +Are you organized, detail-oriented, and motivated to contribute to purpose-driven projects? · As the Administrative Support Specialist, you will play a key role in ensuring the company's workforce development and operational initiatives run efficiently. You'll manage data, optim ...

  • Client Travel Support Specialist

    hace 4 semanas

    Quito, Pichincha Destiny&Co Travel Agency Remote job$40.000 - $50.000 per year

    Support clients throughout their travel journey from planning to return by managing questions updates and ongoing assistance. · ...

  • Client Travel Support Specialist

    hace 4 días

    Quito Destinytravel $40.000 - $60.000 per year

    As a Client Travel Support Specialist you will support clients throughout their travel journey— from planning to return. · ...

  • Client Travel Support Specialist

    hace 6 días

    Quito, Ecuador Destinytravel

    Support clients throughout their travel journey from planning to return. · ...

  • Client Travel Support Specialist

    hace 4 semanas

    Quito Destinytravel Full time$10.000 - $14.400 per year

    Support clients throughout their travel journey from planning to return managing questions updates and ongoing assistance. · ...

  • Spanish-Speaking Customer Support Specialist

    hace 2 meses

    Quito TalentPop App

    Are you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? · ...

  • Profesional senior en compensación y beneficios

    hace 2 meses

    Quito, Pichincha Grünenthal Group $3.500 - $6.000 per year

    Apoyar la implementación de estrategias de compensación y beneficios que garantice competitividad del mercado laboral. · ...

  • Renewals Specialist

    hace 4 semanas

    Quito, Provincia de Pichincha TD SYNNEX $20.000 - $28.000 per year

    Como Renewals Specialist serás el encargado de velar por la renovación de soportes y suscripciones de todo el portafolio vendido en la compañía. · ...

  • Renewals Specialist

    hace 5 días

    Quito, Pichincha TD SYNNEX Multi-Country Area (Español)

    Como Renewals Specialist serás el encargado de velar por la renovación de soportes y suscripciones de todo el portafolio vendido en la compañía. · ...

  • Cloud Data Center Specialist

    hace 3 semanas

    Quito, Pichincha Business IT $40.000 - $60.000 per year

    Nuestro enfoque al cliente nos ayuda a ofrecer proyectos a medida. Estamos presentes en varios paises de America Latina y el Caribe (Ecuador, Panamá, Perú, Republica Dominicana y Colombia. · Sólidos conocimientos de servicios de nube en Azure y AWS · ...

  • Red Hat Consulting

    hace 2 semanas

    Quito, Pichincha Business IT

    Diseñar e implementar soluciones basadas en OpenShift para clientes diversos. · ...

  • Profesional senior en compensación y beneficios

    hace 2 meses

    Quito, Provincia de Pichincha Grünenthal $49.900 - $63.700 per year

    Profesional senior en compensación y beneficios. · ...