About the Role
A performance-driven digital marketing agency is hiring a Client-Facing Account Strategist to own and grow relationships with eCommerce brands.
This role is centered on owning client success at a strategic level — leading performance conversations, guiding full-funnel direction, and keeping internal teams aligned around the right priorities.
You'll act as the primary point of contact for your accounts, translating performance data into clear insights and next steps for clients, while ensuring internal execution stays focused and effective.
This is a remote, contractor role, paid in USD, with compensation based on experience and scope.
About the Agency
This agency partners with ambitious eCommerce brands to drive growth through creative strategy, paid media, and conversion rate optimization.
Their approach blends strategic thinking, sharp creative, and disciplined execution — with a strong focus on clarity, ownership, and measurable results. The team is fully remote and globally distributed, working closely with U.S.-based clients.
What You'll Do
You'll be the strategic and relational owner for your accounts, ensuring clients feel confident, informed, and aligned — while internal teams have clear direction.
Be the primary client contact for assigned accounts, leading communication in English
Run bi-weekly client strategy calls, clearly explaining performance, insights, and recommendations
Review account performance to identify trends, opportunities, and potential risks
Help guide full-funnel strategy in collaboration with paid media, CRO, creative, and SEO teams
Translate client goals and feedback into clear, actionable internal direction
Keep priorities, action items, and strategic initiatives organized and moving forward
Proactively highlight wins, insights, and impact to reinforce client confidence and retention
Support onboarding and new account transitions when needed
What We're Looking For
You're confident leading client conversations, strong with performance insights, and organized enough to keep multiple accounts running smoothly.
3+ years in a client-facing account, strategy, or growth role (agency experience strongly preferred)
Advanced or near-native English proficiency (spoken and written)
Strong understanding of performance marketing fundamentals
Experience working with eCommerce metrics (ROAS, AOV, LTV, CAC)
Excellent communication — clear, professional, and client-ready
Strong organization, follow-through, and ownership
Bonus Points
Experience working with U.S.-based clients
Background in eCommerce or performance marketing agencies
Comfort working across multiple stakeholders and teams
What You'll Get
USD compensation based on experience and scope
100% remote contractor role (LATAM-based)
High ownership and direct client impact
Collaborative, performance-focused team environment
Work that blends strategy, communication, and execution
Why This Role Might Be a Fit
You enjoy owning client relationships end-to-end
You're comfortable leading strategy conversations in English
You can turn performance data into clear direction
You thrive in remote, fast-moving environments
You want exposure to U.S. clients and high-growth brands
Interview Process
Application Review – resume + relevant experience
Intro Call – communication skills, background, agency exposure
Strategy / Scenario Round – real-world client and performance cases
Interview with Leadership – values and team fit
Offer
Timeline: usually 2–3 weeks.
Ready to Apply?
Send your resume and a short note on your client-facing experience and approach to account strategy. If you've worked with eCommerce brands or performance agencies, we'd love to learn more.
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