Manager, People

hace 20 horas

Quito Workers Benefit Fund
About WBF


As the future of work shifts from traditional to flexible and independent models, Workers Benefit Fund is committed to creating innovative solutions to empower working families with improved access to vital health and wellness benefits through innovation and collaboration.

At the Workers Benefit Fund, we are always seeking experienced and innovative team members who are passionate about leveling the playing field for everyone in the new gig economy workforce.

Our goal is to give access & provide benefits to these new 100 million-strong non-traditional workers who don't have access to corporate benefit plans or traditional benefits.

Position Overview

This position is the owner of WBF's people operations, HR policies, compliance framework, and HRIS (Rippling).

This role is responsible for ensuring a consistent, compliant, and high-quality employee experience across the organization, while serving as a trusted partner to leadership and team members.

This position plays a critical role in maintaining strong foundations—clear policies, compliant processes, accurate records—while also supporting culture, engagement, and leadership effectiveness as WBF continues to grow and evolve.

Core Responsibilities

HR Ownership & Governance
Serve as the system owner for Rippling, including workflows, permissions, data integrity, and HR process governance
Own and maintain the employee handbook and all HR policies, including drafting, updates, communication, and rollout
Maintain job descriptions across the organization, ensuring clarity, consistency, and alignment with business needs
Approve and administer pay and title changes entered through Rippling
Issue employment verification letters, manage HR records, and former employee requests

Performance & Talent Management
Own the performance review framework, including structure, cadence, tools, and governance
Partner with managers and leadership on performance management, feedback, and development conversations
Support leadership with guidance on performance improvement and corrective actions

Leave, Terminations & Employee Relations
Administer employee leave programs, including FMLA, disability, and PTO reconciliation
Provide guidance and ensure compliant execution of employee separations and terminations
Manage unemployment responses and coordination with external partners
Act as a point of contact for employee relations matters, ensuring fair, consistent, and compliant handling

Compliance & Annual HR Calendar
Own and manage the annual HR compliance calendar, including:
Harassment and discrimination training
Applicable Large Employer (ALE) confirmation
401(k) coordination
W-2 reminders and unemployment tax coordination
CARTA distributions and equity-related HR requirements
Ensure HR practices remain compliant with applicable federal, state, and local regulations

Onboarding & Offboarding (People Side)
Partner with Technology on onboarding and offboarding workflows, owning the people and policy side of the lifecycle
Ensure new hires receive a consistent, welcoming, and compliant onboarding experience
Coordinate with internal teams/resources on non-HR onboarding logistics as needed

Culture, Engagement & Internal Leadership Support
Own employee engagement initiatives, company bonding activities, and internal people-focused programs
Support senior leadership with people-related strategy, organizational clarity, and change management
Help foster a strong, values-aligned culture through clear communication and consistent people practices

Skills & Qualifications
5-10 years of progressive experience in Human Resources or People Operations
Strong working knowledge of U.S. employment law; international HR experience a plus
Demonstrated experience owning HR policies, compliance programs, and performance frameworks
High proficiency with HRIS platforms; Rippling experience strongly preferred
Strong judgment, discretion, and ability to handle sensitive matters with professionalism
Excellent communication skills and the ability to partner effectively across teams
Highly organized, detail-oriented, and comfortable operating with both structure and flexibility

What Success Looks Like
Clear, up-to-date HR policies and documentation
Smooth, compliant people processes with minimal friction for employees and managers
Strong partnership with leadership on performance, culture, and organizational health
Confident ownership of HR systems, compliance obligations, and employee experience

Industry
Human Resources Services
Employment Type
Full-time

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