Account Coordinator

hace 1 mes

Quito Verndale Full time

About the Account Coordinator role

The Account Coordinator supports the delivery of exceptional client service and project execution across assigned accounts. This role ensures that account operations run smoothly by coordinating internal resources, maintaining documentation, and assisting with client communications. The Account Coordinator plays a key role in supporting Account Managers and Directors in the day-to-day management of accounts, contributing to the team's overall success in driving client satisfaction and business growth.

Responsibilities

  • Support Account Management team in day-to-day account operations, ensuring timely delivery of client projects and deliverables.
  • Coordinate internal workflows between cross-functional teams (e.g., creative, technology, strategy, and delivery).
  • Collaborate with the Group Account Director and marketing to create and execute marketing campaigns. 
  • Assist with the development of client materials including meeting agendas, recaps, reports, and presentation decks.
  • Maintain accurate project and account documentation, schedules, and financial tracking reports.
  • Monitor timelines and deliverable status to proactively identify and escalate potential issues.
  • Support the Director and Account Managers with client communications, meeting scheduling, and follow-ups.
  • Contribute to internal process improvements that enhance team efficiency and client satisfaction.

Qualifications

  • Bachelor's degree in marketing, information technology, business, or related field (or equivalent experience).
  • 1-3 years of experience in project support, or client service—preferably within a technology services or consulting company.
  • Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
  • Excellent written and verbal communication skills.
  • Intellectually curious and eager learner.
  • Proficiency with Microsoft Office. Experience using Salesforce a plus.

Ten Great Reasons to Work at Verndale

  1. We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
  2. We are relentlessly curious and enthusiastically solve our clients' complex business problems through technology, data, and design.
  3. We foster a culture that enables every person in the organization to do the best work of their career.
  4. We offer regular training and professional development to move careers forward.
  5. Client and employee satisfaction are our two most important business metrics.
  6. We celebrate and champion diversity, equity, and inclusion.
  7. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
  8. We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more.
  9. We support a healthy work/life balance.
  10. We are fully remote enabled and embrace the evolving definition of the workplace.

About Verndale

Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences. 
At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success.
If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale. 

Compensation & Benefits
Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.
 Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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