Production/Account Manager
TMS Global is a subsidiary of DS Smith PLC, a leading global provider of corrugated packaging solutions. We specialise in retail display, print, and packaging outsourcing, operating across 97 markets globally with a team of over 300 people.
We're working closely with a top FMCG brand on a prestigious POS and Display contract, offering an exciting opportunity for an Account/Production Manager to join our client team in San Jose, Costa Rica, on a permanent basis.
About the role
This hybrid position combines home working with office-based work in San Jose. You'll ensure the client's needs are met by delivering exceptional account management through smooth campaign execution, while providing operational support and leadership to a dedicated team.
About you
We seek an experienced Client Service professional with POS/Point of Sale and Display marketing experience. Additional skills in shopper marketing and consumer insights are useful but not essential.
Your responsibilities will include:
- Managing multi-campaign/multi-job projects with multiple service elements.
- Executing and managing print management strategies.
- Planning, budgeting, and cost management of POS and Display campaigns.
- Developing alternative solutions for new briefs or challenges.
- Spotting opportunities to strengthen relationships and contracts.
- Ensuring timely delivery and execution of campaigns according to client needs and objectives.
- Communicating project progress to internal and external stakeholders.
To qualify for the role, you'll need:
- Fluent English language skills.
- Experience in POS or Display Marketing, Packaging, or an agency background.
- Strong client skills and services experience.
- Ability to manage multiple projects with attention to detail.
- Familiarity with end-to-end procurement/supply chain processes.
We're looking for a skilled professional to fill this key role.
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